Privacy Policy
How we collect, use, and protect your personal information.
Last edited March 6, 2025
This privacy policy has been compiled to better serve those who are concerned with how their “Personally Identifiable Information” (PII) is being used online. PII is information that can be used on its own or with other information to identify, contact, or locate a single person. Please read this policy carefully to understand how we collect, use, protect, or otherwise handle your Personally Identifiable Information.
What Information Do We Collect?
When ordering or registering on our site, you may be asked to enter your name, email address, mailing address, phone number, credit card information, Social Security number, or other details to help us complete your order. We collect this information when you place an order, fill out a form, or enter information on our site.
How Do We Use Your Information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, or use certain other site features, to:
- Personalize your experience and deliver the type of content and offerings you're most interested in
- Better service you when responding to customer service requests
- Quickly process your transactions
- Ask for ratings and reviews of services or products
- Follow up after correspondence (live chat, email, or phone inquiries)
How Do We Protect Visitor Information?
Our website is scanned on a regular basis for security holes and known vulnerabilities to keep your visit as safe as possible. We use regular malware scanning. Your personal information is contained behind secured networks and is only accessible by a limited number of people with special access rights, who are required to keep the information confidential. All sensitive and credit information you supply is encrypted via Secure Socket Layer (SSL) technology. All transactions are processed through a gateway provider and are not stored or processed on our servers.
Do We Use Cookies?
Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your browser that enable the site to recognize your browser and remember certain information, for example, to remember and process items in your shopping cart, understand your preferences, and compile aggregate data about site traffic so we can offer better site experiences in the future. You can choose to have your computer warn you each time a cookie is sent, or turn off cookies entirely through your browser settings. You can still place orders with cookies disabled, though some features may not function as smoothly.
Third-Party Disclosure & Links
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. We do not include or offer third-party products or services on our website.
Google Advertising
We use Google AdSense advertising on our website. Google, as a third-party vendor, uses cookies to serve ads based on a user's prior visits to our site and other sites on the internet. Users may opt out of personalized advertising by visiting Google's Advertising Principles and Ad Settings pages, or by using the Google Analytics Opt-Out Browser Add-on.
California Online Privacy Protection Act (CalOPPA)
In accordance with CalOPPA, we agree that: users can visit our site anonymously; our Privacy Policy link is easy to find and includes the word “Privacy”; users will be notified of policy changes on this page; and users can change their personal information by emailing us.
Do Not Track
We honor Do Not Track (DNT) signals. We do not track, plant cookies, or use advertising when a DNT browser mechanism is in place, and we do not allow third-party behavioral tracking.
COPPA (Children's Online Privacy Protection Act)
We do not specifically market to children under the age of 13.
Fair Information Practices
Should a data breach occur, we will notify affected users via email within 7 business days. We agree to the Individual Redress Principle, which requires that individuals have enforceable rights against data collectors and processors who fail to adhere to the law, including recourse to courts or government agencies.
CAN-SPAM Act
We collect your email address to send information, respond to inquiries, process orders, and send updates related to your order. In accordance with CAN-SPAM, we agree to: not use false or misleading subjects or email addresses; identify messages as advertisements where applicable; include our physical business address; monitor any third-party email services we use for compliance; and honor opt-out and unsubscribe requests quickly. You may unsubscribe from any of our emails using the link at the bottom of each email, or by emailing orders@dirtlegal.com.
SMS Policy
Effective Date: September 15, 2023
This SMS Privacy Policy describes how we collect, use, disclose, and protect your personal information when you use our SMS services. By using our SMS services, you agree to the practices described below.
Information we collect: phone numbers, contact information, and message content you provide, along with automatically collected information such as device information and usage statistics.
How we use it: to deliver SMS messages and related services, improve our SMS services, and send notifications, updates, or important information related to your order.
Disclosure: we do not sell, trade, or transfer your personal information to third parties without consent, except to service providers who assist in delivering our SMS services (bound to protect your information) or as required by law.
Your choices: you may access, correct, or delete your personal information, and opt out of promotional SMS messages by following the instructions in those messages or replying STOP.
Contacting Us
If you have any questions regarding this Privacy Policy, contact us at orders@dirtlegal.com or by calling (800) 994-7513.